Privacy Policy

This is a courtesy translation. If there is any discrepancy, the Spanish version prevails.

This policy explains how PC VISSION SAS collects, uses and protects the personal data of people who contact it through this website, WhatsApp or email, in compliance with Colombia's Law 1581 of 2012 and Decree 1377 of 2013.

Data controller

PC VISSION SAS, a Colombian company. NIT (tax ID): pending. Address: Edificio Calle 100, Bogotá D.C., Colombia. Email for personal data matters: contacto@pcvission.com.

What data we process

Only what you give us when you write to us: name, company, job title, phone number, email address and the information about the project you want quoted (business event, dates, measurements, needs). This website does not ask you to register and does not use advertising cookies. To measure visits it uses Cloudflare Web Analytics, which does not install cookies or identify individuals.

Requests from the configurator and the system builder

If you request a quote from the stand configurator or the system builder, we collect your name, your WhatsApp or phone number, your email and, if you enter them, your company, the event city and date and a comment, along with the stand design or the list of system modules you built and any logo you uploaded. We only send them after you tick the authorization box. We use them to prepare and send you the quote and to contact you about it. They reach the sales team by email and are stored on Cloudflare's infrastructure, which may host them outside Colombia, for twelve (12) months; after that they are deleted automatically, unless the request becomes a contracted project.

The test data in the system builder (the sample customers, invoices and other records you create or change) is stored only in your browser's local storage and is not sent to us unless you submit the quote request. You can delete it with the “Reset sample data” button or by clearing this site's data in your browser.

If you request a security audit we also receive the domain to review and your confirmation that you are authorized over it. The security check on that same page looks up the domain you type to show you the result, and we do not store it unless you request the audit.

Site assistant, AI agents demo and flow design

The site's chat assistant and the AI agents demo run on Claude, an artificial intelligence model by Anthropic. What you type into them (your questions and, in the demo, the business name and description) is sent to Anthropic to generate the reply, and may be processed on servers outside Colombia. We do not store those conversations: they live in your browser and are lost when you close the tab. Please do not enter personal data or confidential information in them; for a quote, use the form or WhatsApp.

The Automate your process tool also uses Claude: the task description and the tools you tick are sent to Anthropic to design the flow, with the same treatment as the assistant. We store neither the description nor the resulting flow. The savings calculator (times, minutes, hourly cost and currency) runs only in your browser and is not sent to anyone.

What we use it for

• To respond to your request and prepare quotes and proposals.
• To coordinate the delivery of contracted projects: design, production, installation and teardown.
• To invoice and comply with accounting, tax and legal obligations.
• To send you information about our services, only if you authorize it and with the option to opt out at any time.

Your rights

As the data subject, you may:

• Know, update and correct your data.
• Request proof of the authorization you gave us.
• Find out how we have used your data.
• Revoke your authorization or ask us to delete your data, when there is no legal or contractual duty to keep it.
• Access your data free of charge.
• File complaints with the Superintendencia de Industria y Comercio (Colombia's Superintendence of Industry and Commerce) when you believe the law has been violated.

How to exercise them

Write to us at contacto@pcvission.com stating your name, a contact detail and what you are requesting. Inquiries are answered within a maximum of ten (10) business days and complaints within fifteen (15) business days, extendable under the terms of the law.

Who we share it with

We do not sell or transfer your data. We only share it with vendors who help us deliver the service (for example, producing or transporting a stand), and only to the extent necessary, or with authorities when the law requires it. Some tools we use, such as email, WhatsApp or the assistant's AI provider, may store information outside Colombia with adequate levels of protection.

Security and retention

We apply reasonable technical and administrative measures to prevent unauthorized access, loss or misuse of your data. We keep it for as long as the business relationship lasts and for the time required by accounting and tax regulations.

Effective date

This policy takes effect upon its publication on this website. If we change it substantially, we will let you know here.